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    Can I commission a custom piece?

    All custom orders are available though our Etsy store.  Listing spaces are available on a first come, first served basis.  

    Do you ever have sales or discount codes?

    Yes!  We have various sales throughout the year.  Follow our social media pages and subscribe to our mailing list for when and how!  Check out our Etsy store for discounted and one of a kind items at great prices, as we update new items frequently.

    How can I carry your products in my own shop or website?

    Please visit our Wholesale page for more information.

    The item I'm looking for is sold out, when will you be releasing more?

    Soon!  Each and every item is handmade here at Match and it can take time to restock our site.  But we'll get there, we promise.

    I saw a Limited Edition item that I have to have!  Will you ever make more?

    Unfortunately a Limited Edition item is just that, limited.  It would be completely unfair to remake something that the original round of customers purchased.  

    I placed two separate orders, can you combine shipping?

    Yes, please e-mail us right away and as long as your shipping labels have not been created, we'd be happy to refund one label.  Use subject "Combined Shipping" and your order numbers when e-mailing us.  If you have already placed one order and would like to make another purchase, feel free to e-mail us ahead of finalizing your order and we can create a "free shipping" coupon code.

    I placed two separate orders, one through Etsy and one here on your site.  Can you combine shipping?

    Yes, please e-mail us right away and as long as your shipping labels have not been created, we'd be happy to refund one label.  Use subject "Combined Shipping" with your name and order numbers when e-mailing us.  If you have already placed one order on either site and would like to make another purchase, feel free to e-mail us ahead of finalizing your order and we can create a "free shipping" coupon code.  

    Match will be at an upcoming event, can you hand deliver or hold something for me?

    Unfortunately we are unable to hand deliver orders.  As you can imagine we have tons of items that would easily get lost in the shuffle when packing for events.  Its best to have your order shipped directly to you.  We are unable to hold items due to the fairness of all of our customers.  

    This item is a gift, can you gift wrap it or send a special message?

    Yes!  Please email us and we'd be happy to create the perfectly wrapped gift for any occasion.  

    How do I return an item?

    Please visit our Policies page for more information.

    Do you offer your earring styles in plug form?

    Yes!  We are still working out the kinks with our body jewelry supplier, but we will be carrying them soon.  Feel free to contact us as we may be able to create something with our current limited stock.